Returns

  • Please contact us before returning a product for authorization and instructions, and to help ensure your return gets processed quickly and properly.
  • Products can be returned within 14 days of the date shown on your invoice.
  • All returned products must be unused, unwashed and in the original manufacturer's packaging.
  • We can not accept returns on used or washed cloth diapers or accessories, sale merchandise and personal care products.
  • Any shipping charges paid by Green Ninja will be deducted from your return.
  • The customer is responsible for the shipping charges to return the products to Green Ninja.
  • A re-stocking fee of 10% will be deducted from your return. This fee is used to cover the cost of credit card processing.
  • Shipping charges are non-refundable.