- Please contact us before returning a product for authorization and instructions, and to help ensure your return gets processed quickly and properly.
- Products can be returned within 14 days of the date shown on your invoice.
- All returned products must be unused, unwashed and in the original manufacturer's packaging.
- We can not accept returns on used or washed cloth diapers or accessories, sale merchandise and personal care products.
- Any shipping charges paid by Green Ninja will be deducted from your return.
- The customer is responsible for the shipping charges to return the products to Green Ninja.
- A re-stocking fee of 10% will be deducted from your return. This fee is used to cover the cost of credit card processing.
- Shipping charges are non-refundable.