Welcome Back

Time really does fly when you're having fun.

It's hard to believe that it's been over a year since we relaunched the Green Ninja site. And during the past year, we've seen some incredible changes. Thanks to your suggestions and recommendations, our catalog of eco-friendly products has continued to expand and evolve. We've also increased our collection of helpful ideas to assist everyone in their efforts to Tread Lightly. And with more new users registering at the site in 2014 than in any other year before, the Green Ninja family continues to grow by leaps and bounds.

So we needed a way to say "Thank You" to all of you who have supported us along the way.

With that in mind, we're very proud to offer Green Ninja Rewards, a program designed for our customers to show them that we appreciate their support of us while they support a healthy planet. The most encouraging sign that we are making a difference with Green Ninja happens when folks who have taken the time to research and purchase from us in the past choose to shop with us again. Return customers are now being rewarded with Green Ninja Points which are earned with their purchases at Green Ninja.

"How's that again - rewarded with Green Ninja Points?"

It must be time for some questions and answers:

What, exactly, is a Green Ninja Point?
It's a discount that can be applied to any qualifying purchase made with Green Ninja by the user who has earned it. Each point redeemed will reduce the cost of a purchase by $0.001 for the returning user.
So, they're kinda like pennies?
You could think of it that way. We think they're better than pennies, since they're kept neatly in one place and are guaranteed not to be mistaken for food by curious infants.
Sounds good. Explain again how I get these points?
To earn points, all you need to do is a little bit of eco-friendly shopping right here with Green Ninja. Purchases you make with us are rewarded by you earning additional Green Ninja Points. The more you spend, the more points you earn.
You're saying every purchase I make gets me more points?
You will earn points on every purchase except for the ones where you redeem your existing points. By default, the rate at which points are earned is 2%, a rate that may increase during special events and promotions.
Percents, eh? But I'm awful at math. How do I know how many points I'll earn for a purchase?
Yeah, we're not very good at math either. But it turns out computers are pretty good at math, and so we set it up that you'll see how many points you stand to earn on completed orders as you browse the site. Look for the message displayed below the order total of the shopping cart.
I made a bunch of purchases before you announced this rewards program. Will I get rewards points for those?
Absolutely, you're good to go! We went back in time and credited each user for every order we've received since Green Ninja opened back in 2009. Some of our returning customers have earned tens of thousands of points, just in time for the busy holiday shopping season!
Excellent! Do I have to be a returning customer to earn points or redeem them?
New customers will earn points with their first order at Green Ninja. Once they've earned points they can redeem them on any subsequent qualifying order. When returning customers log in to the site, they'll see how many points they have available in the Account Information portion of their user page. They'll also see their point balance when they begin the checkout process.
Is it easy to redeem points?
It is super easy to redeem points. Returning users will first have to log in prior to completing the order so that the site will know who you are and how many points you have available to redeem. If you forget your username or password, just request a login link and you're all set. Once logged in, you'll notice a big Redeem button in the Discounts section of the shopping cart checkout page. Since Green Ninja Points are just like other discounts, you'll see how much you'll save in the order total section as you move through the checkout process. You can also change your mind and remove your redeemed points before completing an order. Just click on the Remove link while on the checkout page.
So if I've only got a few points, can I still use them?
Certainly. There is no minimum number of points to have before you can redeem them. Also, there is no minimum qualifying order amount required, either. We hate those sorts of reward program limitations that you sometimes find with other retailers. We wanted to make our Green Ninja Rewards as simple as possible to use and enjoy.
Sweet. What if I've got a lot of points and a small order, can I use them then, too?
If you've got enough points to cover the cost of an order, your points balance will be reduced by the total amount of your order, and you won't have to pay any additional cost for shipping, taxes, anything. How's that for an awesome reward?
That's completely awesome... wait, so you're the one asking questions now?
On that happy note, questions and answers time is now over ;)

Looking back, 2014 has been the best year yet at Green Ninja, and we're so happy we can share our success with all our customers. We hope that you and your family are safe and sound throughout the upcoming holiday season, and we look forward to Treading Lightly with you into the New Year. Look for special events and promotions where you'll be able to earn even more Green Ninja Points and use them to help keep our planet going strong.

It's been a great year. Welcome Back!